What Information We Collect
When you register on the 33bt platform, we collect your name, mobile number, email address, and date of birth. This basic account information is used to verify your identity and operate the service securely. In compliance with Bangladesh's KYC (Know Your Customer) regulations, your national ID or passport number may also be collected. This information is stored under strict security measures and is accessible only to authorized personnel.
For financial transactions, 33bt processes BDT payments via bKash, Nagad, Rocket, or bank transfer. Transaction records — including the time, amount, and method of deposits and withdrawals — are retained for security and financial audit purposes. Full payment card numbers and PIN codes are never stored.
When you use our site or app, device information such as your IP address, browser type, operating system, screen size, and general geographic location may be collected automatically. Usage data — such as how long you spent on a page and which events you bet on — may also be logged as session data. This information helps improve platform performance and prevent fraud.
How We Use Your Information
33bt uses the data it collects only for specific, legitimate purposes. First, it is used to create accounts, verify identity, ensure login security, and provide customer support. Second, financial data is used to process deposits and withdrawals and maintain transaction history. Third, usage patterns are analyzed to detect unusual activity, multiple account creation attempts, or fraud on the platform.
Your information may also be used to personalize your platform experience based on your preferences and activity history. For example, if you regularly place cricket bets, relevant match information may be shown to you first. This personalization is entirely internal to the platform — no profiles are shared with third-party advertisers. Data may also be used to maintain legal compliance and submit reports to regulatory authorities.
33bt never sells your data directly to third parties. No one other than necessary service providers (such as payment gateways) may access your personal information. Where required, your consent will be obtained before your data is used for any new purpose.
Cookies & Tracking Technologies
33bt uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored in your browser that remember your session information. Without them, you would need to log in every time and your personal settings would be lost — making cookies essential to a smooth platform experience.
We use three types of cookies. First, essential cookies — these maintain your login state and session and cannot be disabled. Second, functional cookies — these remember your language preferences and app settings. Third, analytics cookies — these analyze usage patterns to help us improve the platform. Analytics cookies can be turned off through your browser settings.
You can clear or disable cookies at any time through your browser settings. Keep in mind that disabling essential cookies may prevent some core features of 33bt from working properly. We do not place any cross-site tracking or third-party advertising network cookies in your browser.
Data Storage & Security
33bt uses industry-standard security technology to protect your data. All data transmissions are secured with SSL/TLS encryption, meaning all information exchanged between you and our servers is encoded. Passwords are never stored in plain text — they are transformed using strong hashing algorithms, so even our staff cannot view your password.
Your account data is stored in secure data centers that undergo regular security audits. After an account is deactivated or closed, the minimum data required to meet regulatory obligations is retained for a set period, after which it is securely deleted. The active retention period for account data generally lasts for the duration the account is active, and up to five years after closure.
In the event of a security breach, 33bt will act swiftly and notify affected users as soon as possible. Our security team monitors data 24/7 and has systems in place to immediately block any unauthorized access attempts. If you notice any suspicious activity on your account, contact our support team right away.
Sharing Information with Third Parties
33bt does not sell or share your personal information with advertisers or commercial third parties. In certain situations, limited data sharing may be necessary. Transaction-related information is shared with payment partners such as bKash, Nagad, or banking partners for payment processing — all of whom are bound by strict confidentiality agreements. Technology service providers that support platform operations (such as hosting or security analytics firms) may only access the data strictly necessary to perform their services.
33bt may be required to provide certain information due to legal obligations or by order of the relevant authorities of the Government of Bangladesh. In such cases, only the legally required information will be disclosed, and we will make every effort to notify you where possible. In the event of a change in company ownership or a merger, users will be notified in advance and guaranteed the same standard of privacy protection.
33bt does not share your betting history or financial information with any social media platform or advertising network. All third-party partners are contractually prohibited from using or retaining data beyond their designated role.
User Rights
Every registered 33bt user has several important rights over their own data. First, you may request to view the information we hold about you at any time — this is your right of access. Second, if any information is inaccurate or incomplete, you may request a correction. Third, you may request the deletion of your account and associated personal data, though some information may need to be retained for a specified period for legal or regulatory reasons.
Under the right to data portability, you may request your data in a structured, machine-readable format. You also have the right to object to the processing of your data in certain circumstances. To exercise any of these rights, submit a request through our support channels and we will endeavor to respond within 30 business days.
If you believe your information has been used without authorization or that our privacy policy has been violated, please contact us directly in the first instance. We take every complaint seriously and work toward a prompt resolution. If the issue remains unresolved, you may file a complaint with the relevant regulatory authority in Bangladesh. 33bt is fully committed to protecting user rights.
Policy Updates & Contact
33bt may update this privacy policy from time to time. Changes may be necessary due to technology updates, new legal requirements, or the addition of new platform features. Registered users will be notified in advance of any significant changes via email or platform notification. The effective date of the updated policy will always be displayed at the top of this page.
Continued use of the platform after a policy change will be taken as acceptance of the updated policy. However, your explicit consent will be obtained before any material changes are made to how your personal data is used. Previous versions of the policy are available upon request from our support team. Last updated: 2026.
For any privacy-related questions, concerns, or requests, please reach out to our support team. Our dedicated privacy team is available from 9 AM to 11 PM Bangladesh time. Email: support@33bt.ws (plain text, not a link). Keeping your data secure is a core commitment at 33bt — one we never compromise on.